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OTA Unlock maye by sprint rep? lg g5. Sprint told me im unlocked, but im not.

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Journeyman

OTA Unlock maye by sprint rep? lg g5. Sprint told me im unlocked, but im not.

I was hoping Id get it done tonight, but I understand reps  have things to do. If you can send me a OTA unlock PLEASE let me know.

lg g5.

Im paid off on sprint and in good standing. I wont have the phone available to me tomorrow (I WILL BE AT WORK AND THE WIFE AT HOME) as the wife stays at home. We switched to metro pcs and my data isnt working. This is despite sprint telling me im unlocked. I am not. I cannot unlock UICC. Please let me know if any rep can do that for me. WILL I AM had been assisting but I didnt have my phone readily available, so I understand. I have all the necessary info. 

Thanks!

Brian 

28 REPLIES 28
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Great. I hate to keep bugging him. I just desperately need this done. My wifes phone hasnt worked since december 31st.

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I understand the urgency. Let's make sure the phone is ready to go. for when he gets it sent. Does the phone have the Sprint SIM in it? Is it powered on and connected to WiFi?

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
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Yep, everythings ready. Powered on. Plugged in, connected to wifi, Sprint SIM inserted. Been on since early this morning. He's online (WILL) i am just hoping he can help me out today. if not, im screwed.

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this is my wifes phone, so I have her phone at work with me and she has no home phone. That's why there's urgency.

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I understand. I look forward to hearing back from you this afternoon on whether it's been done or not. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
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There's no message included. Did you hear back?

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
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@RedCruzr_Sprint

Hi there. Sorry for the previous message. All i received from will was to stop messaging him, which i understand. 😳 i had messaged indicating i had brought the phone to work with me. Since he messaged me asking me not to pm him.. I have not heard back. I really need my phone to work. Can someone please help

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I sent anothrr message but it went to a message cannot be sent. The only message i got back was to stop pming him basically. I desperately need this lg g5 to work for my wife. 

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Ok, so you said this phone was yours on your account, correct? Was the account in your name, or someone else's? If it was someone else's, please provide their name?

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
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The phone was in my name. All the previous info i semt was correct. Please tell me what you need amd id more than happy to sekd all info

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Please let me know if I should private message you all information

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