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Optimus S issue with media playback

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Journeyman

Optimus S issue with media playback

When I got the Optimus S last week it streamed YouTube fine, as well as the Zedge ringtones - now it won't play videos from the net, not youtube or anything and the zedge ringtones won't play either.  I have updated, turned the phone off, now what?

Help!

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Journeyman

Optimus S issue with media playback

If all you tube videos are not playing and have gone into system updates and updated profile and web is working will probably need to hard reset phone to see if will fix videos playing...You would need to contact sprint at 888-211-4727 and can walk through reset on phone to see if fixes issue...once reset as long as sign back into same gmail account previously signed into phone contacts will load back on device.

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