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Remarq screen damaged, can it be fixed?

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Journeyman

Remarq screen damaged, can it be fixed?

Our LG Remarq has a messed up screen.  It was in my daughter's back pocket, then she sat down on it.  Oops!  Now the screen looks fine on part of it, but the other part is black with blue, red, green vertical lines and it actually looks cracked.  It's not cracked.  Anyway, any suggestions on what to do?  It still works, but it is hard to see anything.

4 REPLIES 4
Journeyman

Re: Remarq screen damaged, can it be fixed?

I would either file an insurance claim, or find out if the device is eligible for an upgrade. If you have insurance on the device, Asurion will charge you a $50 deductible, and send you a new phone on the next business day, as well as all the packaging to send them the damaged device.

Journeyman

Re: Remarq screen damaged, can it be fixed?

I didn't buy the insurance, and it's not eligible for upgrade yet.   Do you have any idea what might have happened to it, technically I mean? 

Journeyman

Re: Remarq screen damaged, can it be fixed?

Technically, the display just cracked. Pressure was applied and it seems like it just buckled. This classifies as physical damage. Without any of the above options available, I would look into purchasing a new device outright at full retail, or going by your local store to see what options they can offer you.

Journeyman

Re: Remarq screen damaged, can it be fixed?

Ok, thank you for your help

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