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Rumor touch locks up when I try and start the music store app to play mp3's

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Journeyman

Rumor touch locks up when I try and start the music store app to play mp3's

Rumor touch locks up when I start the music store app ive got no data plan use it to listen to mp3's worked ok before, and did all the updated and  cleared memory any ideas???? thanks

1 REPLY 1
Master

Re: Rumor touch locks up when I try and start the music store app to play mp3's

BONNANGUS69,

I'm happy to help. Are you able to remove the app? If so try removing the app and adding back on to see if this fixes the error. If you are unable to remove the app, I suggest taking the device into a service and repair store to have a technician look at the device. Let me know how if this helps.

-- Laura, Sprint Social Care
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