Hello Sprint Community. Speaker phone distorted. Sounds like a blown speaker. I thought it was specific to my phone only but new phone has same issue.
I don't see anyone else having this problem.
Any ideas would be greatly appreciated.
new phone as in insurance replacement or you purchased another G6?
Insurance replacement. Seems like new though. I can't imagine two phones would have the same problem.
BTW the speaker is perfect with everything except network calls. Even wifiW calls sound clear. Other one was the same. Thanks for responding
weird. is it with regular calls or calls going through calling plus? i have the G6 as well and dont remember running into this..then again i dont do much talking on the phone so i might have to try it out a bit later and see.
Hi Will I am.
That's the comfounding part about this. The speaker works perfectly with every application including Wi-Fi calls.
It's only speaker calls over the Network that has audio problems. Sounds exactly like a blown speaker but I know it's not.
Thanks for any ideas.
OOOH, speaker calls! I thought it was network calls. It could be hardware, which we have somewhat eliminated since the phone was replaced. It also could be software related. Several apps competing for the access to the speaker/mic. Boot that bad boy in safe mode and then make a speaker call.
To get out of Safe mode, simply reboot your phone normally.
do me a favor..need you to go into the calling plus and turn off the LTE calling..then attempt a call using the speaker phone..
also when you notice it are you able to turn the volume down a bit to get it to go away or does it stay even at lower volumes?
Yo Fireguy, make a speaker call and report back.
Meanwhile, Fireguy is like, "Call? How do you do that? And who would I 'call'?"
you mean actually talk? thats so 2017
You don't have to talk. Just have them say "Hello? Hello?" and then hang up. That should be a proper test. Afterall, you are testing the speaker, not the mic.
just tried it and it worked fine for me. got a weird echo but thats because i called from my work number and the phone was right near me lol. no distortion though....and im old so i crank up the volume lol.