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Trying to switch and having trouble

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Journeyman

Trying to switch and having trouble

I am trying to bring my devices over from Verizon to take advantage of the BYOP deal. I have an LG V20 and a Galaxy 7. When I enter the IMEI, the site tells me that the devices aren't eligible for Sprint service. They are completely paid off and unlocked phones, and Sprint sells those exact models as options, so I'm confused. Any ideas?
1 REPLY 1
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Hi Chaka! Send me a private message with the MEID of both the V20 and S7 and I'll be able to look into this for you.

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Tacos and Hot Dogs are Sandwiches. We're likely not going to agree on this, but trust I'll work hard to get you an acceptable solution to your issue.
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