Showing results for 
Search instead for 
Did you mean: 

Who can i talk to about Sprint's HORRIBLE service?


Who can i talk to about Sprint's HORRIBLE service?

I experienced a horrible customer service rep about my phone having so many problems(Its a Rumor Touch) and how even my replacement phone started acting up and i did not want this ohone as a replacement anymore...but i HAVE to get it.! I was just wondering if there was anybody in the Sprint network that i could talk to about this(i.e a manager or someone high up) Thanks!


The Sprint employees on here are mostly from the advanced technical support department.  Please send a private message to  SprintCares .  That username is actually several Sprint employees that work with escalated situations and should be able to help you.   

I am sorry for your trouble and feel they will be able to help.


Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat