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Why Does My New LG Rumor Touch Keep Shutting Off Every Few Minutes

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Journeyman

Why Does My New LG Rumor Touch Keep Shutting Off Every Few Minutes

I just got my new LG Rumor Touch last week and it keeps shutting down and turning back on by it's self. It is now doing this most of the morning. Does anyone know what I need to do?

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2 REPLIES 2
Journeyman

Re: Why Does My New LG Rumor Touch Keep Shutting Off Every Few Minutes

Return the phone now!  It will get worse.

Wizard

Re: Why Does My New LG Rumor Touch Keep Shutting Off Every Few Minutes

Hello,

First of all, I apologize for the inconvenience that this is causing.  Sprint has a 30 day return policy on new devices.  If you purchased this from a store, please return it to the store and get a new device in the box.  If you got the device from the web site or from telesales, please call 888-211-4727 so that we can get a new one shipped out to you.  Hopefully this helps, and if you have any questions, please let me know.

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