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rumor touch white screen

Journeyman

rumor touch white screen

My rumor touch screen when blank.  My phone turns on and off I can hear everything; i.e. calls/texts coming in...but I cannot do anything because my screen is blank.  Any ideas on fixing it.  Is it time for a new phone or is it an easy fix?

Thanks...

2 REPLIES 2
Wizard

rumor touch white screen

1) Go to a Sprint store and get it fixed for free if you have TEP or $35 if you do not (and it is not damaged by moisture, dropping etc)

or

2) Use your upgrade to purchase a replacement

or

3) Buy a used phone online and activate (accepting the risks involved).

Journeyman

rumor touch white screen

I have the same problem, i can hear texts and calls come in, but my sceeen is literally blank like the phone is off, but it's on. This just happened to me yesterday!

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