I recently went from Galaxy S4 to the LG Flex 2. NOW my LTE signal regularly goes from 3 bars to zero bars in about 3-5 seconds cycles in my home- used to get minor wavering with an average of 3. This causes no signal warnings constantly. If turned off everything (smart wifi/controls..) No data monitoring... Turned off energy saving... Reset profile and PRL countless times and still this happens. H E E L P. !!!! Whats wrong?
have you turned off automatic connections/connections optimizer? was the S4 you had prior to this the spark version or the original one?
keep in mind that the device you have now is spark capable so it will flip through 3 different LTE signals depending on the towers around you..so you can see a fluctuation of bars depending on which band youre connected to etc. dropping all together is something else though..you could be flipping between a tower with LTE and one that doesnt have it just yet or is having issues..one of the agents will need to look into that one though. this the only place you have posted about this so far? if so i can mark it to be moved to the customer service area so an agent can assist.
I thought so too but it would completely drop and apps would give me no connection alerts. This is why I decided to further do some checking. I believe the original post was moved to CS. Thank you!
no worries. what all have you attempted so far troubleshooting wise? and is this only happening at one location or everywhere you go? i had a Flex2 but now have a HTC One M9. never ran into any issues with dropped signal but that was quite a few updates ago.
gotcha. so they had you type into your dial pad ##873283# correct? if so that is a good one to keep around. it updates both your profile and PRL.
Thank you. I will. I look forward to enjoying SPARK but so far not convinced.after tests at home will update status.
if you get around to it download an app called signal check..you dont have to get the payed version..but it'll tell you which band youre connecting to.
Connection of suggested app 2500. But signal still dropping to 0. This happened while also doing a speed test and did get 10 Mb+. Im confused...
so you have spark on at least one tower youre connecting to. when the signal drops is it flipping back to 3G or does the signal just drop period and there is zero data connection until you restart the phone or flip between airplane mode?