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1/27 - LG G2 Software Update - ZVA

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Wizard

1/27 - LG G2 Software Update - ZVA

LG G2 Software Update -  ZVA

Enhancements/Fixes

- Enables BC 26 and 41

- Enabling Sprint Spark Icons

- Fixes to Google Hangout issues related to VM and MMS


Important Notes

- Software version is ZVA

- Refer to the LG G2 Software Update article in Support for install instructions

222 REPLIES 222
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Journeyman

I have a question! Why haven't I received the OTA update for my LG G2 yet?

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Master







bUcLaO512,



Thanks for the post. I understand the frustration of waiting for this update. Im sure you wont be waiting long. Updates go by blocks of numbers. You should be seeing it very soon if you have not already seen it.



Victor

Sprint Social Care




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Master







latinoboitx,



Thank you for the post. Sorry if you have not seen your OTA update yet. I can assure you its coming. These updates go through in number blocks. So it could be that your block has not come up yet. It should not be much longer.



Victor

Sprint Social Care




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Journeyman

Thanks Victor, I appreciate the response.

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Master







latinoboitx,



Thank you for the feedback.



Jen R 

Sprint Social Care Team




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Master







BENNY484,



Thanks for posting your speed results with us. Those are some extremely impressive download speeds. Please keep us posted should you have any specific concerns you'd like us to address.



Thank You,



DePaul W.

Sprint Social Care Team 




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Journeyman

hi sprint spark go in puerto rico?

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Journeyman

I can't get the update in NC. And when will it update to KitKat?

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Journeyman

Day 6 and I have yet to receive the OTA update for my LG G2

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Journeyman

Same here still no update.

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Journeyman

Anyone from sprint care to explain why we haven't received the OTA update yet?

It's been out since the 27th and most everyone hasn't received it but yet you release kik kat for the HTC one yesterday and people I know that have that phone have received that system update by initiating it but us lg g2 owners can't even get this software update. What's really going on? This is a total deal breaker for me and it just may be the straw that breaks the camels back. Time to look elsewhere....

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Master







mont212



Thanks for the post. 

 

Please know that the update is released in waves. As we obtain them from the manufacturer, we release them to our customers. The reason it is done this way, is to avoid any overload or congestion. 



Know that we have not forgotten about you. The update should come soon!



Zena

Social Care Team




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