After updating to Kitkat I've been having trouble answering calls. When I click to answer an incoming call I can't hear the other person nor they can hear me. I have to hang up and call the person back in order to talk. Is there a bug in the update? I've even reset the phone to factory after update and still no improvement.
Just in case are you from Puerto Rico? Im having the same issue since spark update. Technical department know about it but dont do anything.
I have the same situation. Are any solution set its been already two weeks with this issue. I was told that happen for all the phones with spark ready tech.
Message was edited by: E.PELLOT
Resetting the phones wont do anything. Is a network+Phone Spark issue so nothing we can do just wait and wait and wait. Do not try to buy more time with this just make it Public that Sprint is having this issue.