cancel
Showing results for 
Search instead for 
Did you mean: 

G2 keeps on restarting after Android 5 (Lollipop) update

Highlighted
Journeyman

G2 keeps on restarting after Android 5 (Lollipop) update

My G2 restarts several times per day after Lollipop update.  I never had this issue before.  The exact version is Android 5.0.2.  I would like to avoid a factory reset as much as possible.

Anyone else having the same issue? Any solutions?

1 REPLY 1
Highlighted
Journeyman

Mine isn't restarting, but is sure going wonky all the time, opening/closing apps, giving me warning messages about screens that I had never seen before, etc. I have done a factory reset (lost a lot of pictures in the meantime because I couldn't get them to upload), and it did not solve the problem. If you are still under a warranty, you should probably give LG or Sprint a call. They will have you do a reset, I'm sure, but hopefully, you won't end up in the same boat as me.

Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat