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Google store. Unable to download

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Journeyman

Google store. Unable to download

Few days now, every time I attempt to download or update an app Google Store will say its downloading for 10minutes or so then give me a code 495. And say unable to download. This is over 3g/4g network. I've been in the store. They recommended a factory reset which I did. And it fixed it for about 2 days. Now I'm back where I started. I have also been through all the steps Google recommends. Like clearing cache and data on Google store, services, and download manager. I have also uninstalled the updates on Google play and allowed it to reupdate with no luck. Getting really frustrated!

1 REPLY 1
Master

Re: Google store. Unable to download

stephannmiller,

Is the issue only happening when downloading over the network? Does it download over wifi?

Crystal
Sprint Social Care
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