Showing results for 
Search instead for 
Did you mean: 

Google store. Unable to download


Google store. Unable to download

Few days now, every time I attempt to download or update an app Google Store will say its downloading for 10minutes or so then give me a code 495. And say unable to download. This is over 3g/4g network. I've been in the store. They recommended a factory reset which I did. And it fixed it for about 2 days. Now I'm back where I started. I have also been through all the steps Google recommends. Like clearing cache and data on Google store, services, and download manager. I have also uninstalled the updates on Google play and allowed it to reupdate with no luck. Getting really frustrated!


Re: Google store. Unable to download


Is the issue only happening when downloading over the network? Does it download over wifi?

Sprint Social Care
Community News

Need Help? 
Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base.
If you have an account question you can create a post and one of our Social Care Agents will help you.
If you need immediate assistance please visit Sprint Chat