not only have I had touch screen issues, today, while in airplane mode my display was a reboot screen of some sort. the first time I tried to clear it by powering off and got the same screen. the second time I had to hold the power button for a minute then I got a start up "Sprint Spark" screen. What is going on???
My phone has completely shut itself down. It was a little glitchy, but then it was like something took complete control over it. It is an LG, but not the same model.
I am using the LG Viper. Started off clearing cache, cookies, etc., and also have a history eraser. I did a full virus scan on the phone. The google play sevices always comes up as a virus. Then proceeded to do a PRL update, update profile, and restarted my phone. Go through this process several times a day. I had made a phone call, and as soon as I got of the phone call, it was like something was controlling it. It can open my screensaver, add and delete different apps, it goes into my contacts and will just idle there for maybe a minute, and go to my email (just for example). It started going into my downloads and deleting them (my sd card had been removed), but it was weird, because it was like it scrolled through and picked certain ones. All I have in my downloads are my pictures.
I did try to reboot, the touchscreen is not working. I had gotten it to a point where it said there was a download in progress, which made me a little nervous. That has never happened when I rebooted my phone before. I decided to see what would happen, and let it run after about the fifth time of that message popping up. It was running for HOURS. Still nothing. Now, as soon as I put the battery in, I don't even have to turn it on. It automatically turns on by itself and starts doing its own thing.
I have called customer service and they have said I need to take it into a store. The closest store to me is almost an hour away. I would like to be able to mail my phone in and just upgrade to a different model on easy pay and have it mailed. Also have insurance. I am afraid something really bad has has taken over my phone, and honestly don't even want it in my possession.
Im very upset with my sprint LG G2! After having it about a month my phone went crazy and completely reset itself! I lost everything! I called sprint and LG and both stated there was nothing they could do for me. So i went about my business and kept my phone. Now after having it 4 months, the top half of my screen no longer works and my phone totally spazzes out and does whatever it wants for hours at a time. I no longer have control of my phone. Called sprint and they still wont do shit for me! Im so upset! I hate this phone! And im starting to hate the company!