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LG L2 overlay removal

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Journeyman

LG L2 overlay removal

How do you remove an overlay pic?

1 ACCEPTED SOLUTION

Accepted Solutions
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Master

Re: LG L2 overlay removal

JudesPoppy

To exit the overlay mode you can check out http://sprint.co/1KaJc0h. Let us know if you have any questions or concerns. This should definitely help with this problem.

- Miles
Sprint Social Care

View solution in original post

17 REPLIES 17
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Master

Re: LG L2 overlay removal

JudesPoppy,

Do you have a picture on your screen that you are trying to remove? Is it taking up the entire screen? How were you able to add the picture? This will help us in figuring out a solution for you. Are you able to attach a screen shot to show us? We are here to help.

Thank you,

Barry
Sprint Social Care
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Journeyman

Re: LG L2 overlay removal

There is a picture of the screen with a black bar on each side of it.  No it is not taking up the entire screen. I do not know how to take a screen shot.

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Journeyman

Re: LG L2 overlay removal

the picture is a picture of the screen and it changes as the screen changes. I can make it larger and the back to the "stamp" size. It says faintly "Overlay #1:720x480, 160 dpisecure"

As I enlarge it, there is a picture repeat on the picture.

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Journeyman

Re: LG L2 overlay removal

the phone will not allow screenshots!

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Wizard

Re: LG L2 overlay removal

Yes, it will. Press power button and down volume at the same time.

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Journeyman

Re: LG L2 overlay removal

The phone says screenshot cannot be taken,   I have done this and the box says screenshot cannot be taken

Highlighted
Master

Re: LG L2 overlay removal

JudesPoppy

To exit the overlay mode you can check out http://sprint.co/1KaJc0h. Let us know if you have any questions or concerns. This should definitely help with this problem.

- Miles
Sprint Social Care

View solution in original post

Highlighted
Journeyman

Re: LG L2 overlay removal

This will not work either.  When either quickmemo is attempted box says "screen cannot be captured. please try again later"

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Master

Re: LG L2 overlay removal

JudesPoppy

Did you attempt to use a different image to see if that is causing the problem? How long has it been doing this?

- Miles
Sprint Social Care
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Journeyman

Re: LG L2 overlay removal

Quickmemo will not let me take a screenshot to replace the image!

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Journeyman

Re: LG L2 overlay removal

The image has been there 5 days.

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