Looks like there is a problem sprint. Of five people I personally know, not to mention the buzz on the forums, we all have no LTE connectivity on our brand new G2 devices.
I have been at 2 locations today where my Note 4 and S4 got very strong 4G LTE signals........absolutely nothing on the G2.
updating PRL works for about 2 min in my area- Twin falls 83301
Called sprint customer service was told to take my brand new LG G2 to store for technical service, to factory reset phone- Called LG Same thing but LG had me factory reset phone didnt resolve connectivity issues, signal issues.
I didnt have any issues until the "Sprint Spark" was downloaded on its own to my device.
Been with sprint for 11 years and never have had such crappy service, no data connectivity, no signal, Texts dont always go through very sparatic service now!!
Ready to just drop sprint and find a more reliable carrier
All in all this "Sprint Spark" is worse than dial up for internet, really poor for making calls and lot of undeliverable text
BAD MOVE SPRINT
to answer all your questions at once, I have even contacted LG service and repair had to factory reset my phone, still no resolve on the issues. network mode is lte/cdma, connections optimizer disables, no specific location happens all across town, I dont go anywhere other than Twin fall so i cant answer service else where, I just love going in to rome at work and no service then service then no service, text messaging messsing up again.
I am not happy with the sprint service. I didnt have these issues until the sprint spark was downloaded to my phone and factory reseting it didnt erase the sprint spark.
Lg told me its a sprint issue and from what they can tell my device is working fine.
My work hours are the same work hours as the sprint service repair store. I can not be with out my phone due to my wife's medical condition.
Cross streets, Pole line road and grand view. I work at the Hospital
I even tried just purchasing a new phone and called customer care to assist with getting a phone that will work in my area, regardless of price i am tired of this, but got talked in to talking to another tech- phone lost call while waiting to be transfered to tech.
I am not very happy with all this, 11 years of being a customer doesnt make a differance to sprint right now (Sorry but I am really aggrivated and I mean no disrespect) , Sprint Spark was the worste idea ever
Now my phone is going in and out of network coverage, sprint spark to 3g, No data connectivity, to no service. cross street is pole line rd and washington in twin falls, 83301
Same issues as above posts. Have to keep my phone on cdma to get calls other wise nothing. I have done all the resets and codes nothing helps. With the zva update I got lte and spark. Now with kit kat no spark at all , lte is spotty. zip 85641 cross streetsS.Camino Loma Alta and S.San Esteban Dr.