I am having trouble with my lg g2 after kit kat update, my touch screen is not functioning properly. the tap function is not working properly and the middle of my screen doesn't work well. the guy in the store said it was a bug, is there a fix for this or can I revert back to jellybean until they fix the phone.
What a stupid answer, SprintCare! Just tell him sorry and there's nothing you can do?
Have you tried to wipe your phone? Get a replacement phone?
Let you know? How about giving some hints instead of not answering the question. It's your job. It's clear that you are in a overseas call center and don't have a clue how to help if it's outside of the script you use.
There is a "known" bug with this phone that all the carriers and LG insist on playing dumb about. Get a warrenty replacement. I'm still waiting for mine. Has been almost 7 days.
I am not having the same issue, however I totally wiped my phone after getting the KitKat update. It was a inconvenience, but I've never had the problems others have had with the updates.
Hello, You should have done a partition wipe before you upgraded. Also used a good cache cleaner first. The reason for this is that these functions will clean out all of the temporary and junk files from your phone. Some of these files can affect your cell phones ability to function correctly after an upgrade. You can try to do them now but I am not whether or no they will help. You may have to reinstall the upgrade again. I have a Moto X and I did these operations first and I have no problems. I hope that I can help.