cancel
Showing results for 
Search instead for 
Did you mean: 

issues with lg g3

Highlighted
Journeyman

issues with lg g3

having issues with my lg g3. this phone freezes and overheats, when I am trying to go into one app it opens up a completely different app all together. it drains the battery very quickly, drops calls, and cant receive my text messages.

1 REPLY 1
GrandMaster

Re: issues with lg g3

google how to do a partition wipe on your device..this isnt a factory reset but i would start there and see if that fixes it. post whether this works or not so other attempts can be figured out. did this start up out of the blue or after an update? post which software version youre on as well

*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Community News

Need Help? 
Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base.
If you have an account question you can create a post and one of our Social Care Agents will help you.
If you need immediate assistance please visit Sprint Chat