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12/01 - LG G3 Software Update - ZV6

Master

Re: 12/01 - LG G3 Software Update - ZV6

PotbellyJoe - Great. Let us know if should you should have any further questions. - Christopher S.
Sprint Social Care
Journeyman

Re: 12/01 - LG G3 Software Update - ZV6

I have yet to receive this update. Is the roll out really this slow?

Master

Re: 12/01 - LG G3 Software Update - ZV6

SCUBASTEVE83 - We understand your frustration regarding this matter. The updates are pushed directly from the manufacturer in batches by the serial number. We ask for your patience at this time. - Christopher S.
Sprint Social Care
Journeyman

Re: 12/01 - LG G3 Software Update - ZV6

I preordered my phone so if they go by serial number, shouldn't I be one of the first ones to get it?

Journeyman

Re: 12/01 - LG G3 Software Update - ZV6

I've been a customer since 99, and here I find myself in the bottom 25 percentile of the update pool, again..

Any word on if the update is being delayed?

I'm asking this in hopes that someone other than a sprintcare rep can provide valid info. No offense sprintcare, your reps, generally, are clueless.

Journeyman

Re: 12/01 - LG G3 Software Update - ZV6

Haven't updated either

Journeyman

Re: 12/01 - LG G3 Software Update - ZV6

Just got it-lol-I may have been the last person to get it - lol

Journeyman

Re: 12/01 - LG G3 Software Update - ZV6

Update was there this morning..

Everything seems good.. Did have a random restart long after update was completed

Master

Re: 12/01 - LG G3 Software Update - ZV6

opt1mus,

I'm happy to hear you received the update, thanks for letting us know.

Lorrie
Sprint Social Care
Master

Re: 12/01 - LG G3 Software Update - ZV6

SCUBASTEVE83 -


Yes, it should be so. At the moment we ask for your patience in this matter. You could try to contact the manufacturer to ask what is the delay in the software update being administered. To stay posted on this matter, please refer to sprint.com/community.


- Alvaro

Sprint Social Care

Master

Re: 12/01 - LG G3 Software Update - ZV6

opt1mus,


   Thanks for your response to this matter. When it comes to software updates on your phone, it is pushed out in groups. Please allow some time to receive this update. Thanks for your patience. -


Tamika

Sprint Social Care

Master

Re: 12/01 - LG G3 Software Update - ZV6

opt1mus,


   Thanks for your response to this matter. When it comes to software updates on your phone, it is pushed out in groups. Please allow some time to receive this update. Thanks for your patience.


Tamika

Sprint Social Care

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