After downloading an update to my phone. The my phone was unable to browse the Internet when connected to a modem nor was it able to browse the Internet when using my data. Does anyone know how to fix this?
I apologize for the delay in getting back to you. I wanted to check to see if you are still having concerns with using your internet services after the update? If so, please let me know if you are getting any errors and what steps have you tried so far. Also, check out the Sprint Zone app for additional troubleshooting steps.
Looking forward to working with you,
Heather Sprint Social Care Click here to send me a PM