Showing results for 
Search instead for 
Did you mean: 

Lollipop via factory reset


Lollipop via factory reset

2+ hour work-around, the phone actually feels better, almost lighter?

Not sure what was holding up the OTA, but a back-up to PC, then factory RESET, solved the problem


Re: Lollipop via factory reset

opt1mus, Great! We're happy everything is in working order for you once more. If any future problems arise or if you have any questions or concerns don't hesitate to reach out to us. We're here for you.

- Kimberly
Sprint Social Care
Community News

Need Help? 
Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base.
If you have an account question you can create a post and one of our Social Care Agents will help you.
If you need immediate assistance please visit Sprint Chat