cancel
Showing results for 
Search instead for 
Did you mean: 

Software version is still ZV4. I have not gotten ZV6 or ZV8(Lollipop) Updates

Highlighted
Journeyman

Software version is still ZV4. I have not gotten ZV6 or ZV8(Lollipop) Updates

i want to know why this is? These updates were supposedly pushed out a while ago

2 REPLIES 2
Highlighted
Journeyman

Trust me you don't need or want those updates. It makes the phone problematic.

Highlighted
Journeyman

I had no problems through version ZVC but when I did the next update my phone overheated and the graphics went out. I replaced that phone and when I got to the same update it crashed too. After another replacement I'm afraid to go past ZVC for fear of crashing another phone!

Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat