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Sprint Zone not opening/ not receiving calls

Journeyman

Sprint Zone not opening/ not receiving calls

After I installed the lollipop update this morning, I have missed more than half of the calls I should have been receiving [although I have been missing a few calls the last couple of weeks]. I have been trying to open Sprint Zone but that doesnt work either. On a related note, I have a ton of connection problems, when opening my browser I get an error page saying something about my network, same with apps using data.

1 REPLY 1
Master

Re: Sprint Zone not opening/ not receiving calls

c_arre24,
We sincerely apologize that you're having that issue. I can understand how that may be frustrating. Google is aware that the updates has been causing issues and they are currently working on fixes. Also, a factory reset may also help fix some of the bugs. In the meantime, we appreciate your patience while we work to get this resolved. - Danielle
Sprint Social Care
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