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lgg3

Journeyman

lgg3

why is my phone saying proxy Error or gateway connection wrong seems like I don't have internet access all the way like restrictions which I shouldn't have any on it.or it say can't page error no private connection and that will be when I'm on the mobile sprint Internet

2 REPLIES 2
Master

Re: lgg3

andrew43015

Having you say this definitely concerns us. We understand how important it is to have service. How long has this issue been occurring? Have you tried using or downloading the Sprint Zone app to diagnose the phone? Also, please provide us with the nearest cross streets and zip code to look further into the area. We appreciate your patience.

- Dyan
Sprint Social Care
Journeyman

Re: lgg3

Andrew

I was having similar problems..

I ended up shutting off the Sprint Data Optimizer..

Solved my problems

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