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lollipop update?

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Journeyman

lollipop update?

I keep getting update notifications on my LG G3 for software updates. Every time i download the software it shows the software is still 4.4.2 and the software version is still LS990ZV4. My wife has a G2 and got a lollipop update today. Is there a reason that my G3 has not received it?

4 REPLIES 4
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Re: lollipop update?

CPL287,

Thanks for the post. I'd like to help you get this corrected. Are you getting the pop-up message to download the software? Have you tried to complete it over a WiFi connection? Also, are you getting any error messages? Let me know and we'll go from there.

Talk soon,

Heather
Sprint Social Care
Click here to send me a PM


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Journeyman

Re: lollipop update?

Yes i receive pop ups for updates but when i do the update the software stays the same. I always do the download at hime on my wifi with a full battery. I do not receive an error when i upgrade the software.

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Journeyman

Re: lollipop update?

I have to be honest be happy it did not update. My LG G3 has become a paperweight since the update.

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Journeyman

Re: lollipop update?

I'm having the exact same problem. No error message.

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