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unable to stay in apps

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Journeyman

unable to stay in apps

Everytime I go under settings and then click on apps they will come up, but only for a second. It says it is going back to settings but instead get a black screen or it shows no recent apps. What is going on with my phone. I put in an sd card and it let part of some of the apps go into it, but now it want even allow that anymore. Also I thought sprint service was getting better, but even with spark it is not getting very good service.

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Master

What happens when you boot into Safe Mode?

Here's instructions on how to boot to Safe Mode with your phone,

http://support.sprint.com/support/tutorial/Access-Safe-Mode-LG-G3/WScenario_542_52753_771_en_279-dvc...

If the problem goes away, then it's probably a 3rd party app causing a problem.


--
If my post or someone else's answered your question please mark it an Accepted Solution.

Keep in mind, like you, I am a Sprint subscriber. I am in no way employed by Sprint in any sense. I just know stuff.

View solution in original post

1 REPLY 1
Highlighted
Master

What happens when you boot into Safe Mode?

Here's instructions on how to boot to Safe Mode with your phone,

http://support.sprint.com/support/tutorial/Access-Safe-Mode-LG-G3/WScenario_542_52753_771_en_279-dvc...

If the problem goes away, then it's probably a 3rd party app causing a problem.


--
If my post or someone else's answered your question please mark it an Accepted Solution.

Keep in mind, like you, I am a Sprint subscriber. I am in no way employed by Sprint in any sense. I just know stuff.

View solution in original post

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