The LG G3 started releasing software updates on 2/16/15. The software updates are being released in numerical order based on the serial number of each device. By 2/23/15 all LG G3 users should have the software update. For a successful installation make sure you have at least 50%25 battery life and a reliable Wi-Fi connection. Let me know if this helps. - Chad Sprint Social Care
Software updates may be released in stages and can take several days for delivery. Click on this link for the steps provided on how to manually check if it does not automatically show up by the 23rd http://sprint.co/1Advzdx . If you have any further questions or concerns, let us know. We're here to help.
I have been searching all over the internet for any Sprint customers who may have gotten the lollipop update, but I have been unsuccessful. I was just wanting to know if you, or anybody you know has this update yet?