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Mulitple issues

Journeyman

Mulitple issues

Paid over 300 for this phone when it came out. Had phone ofr 4 months boot loop issue . Got refurb phone boot loop 9 months later. Phone gets so when using it shuts down and won't charge. Took into store they wont look at it because warranty is gone. worried phone will get stuck in boot loop for  a 3rd time in 20 months then what. Sick of getting phone replaced wiht refurb phones with same issue

3 REPLIES 3
Sprint Social Care

Re: Mulitple issues

Hello southtownguy1.

Thanks for reaching out. We understand the importance of having a working device. Allow us to look into this issue for you. We sent you a Private Message, please reply to it at your earliest convenience.

 

 


Juan
Sprint Social Care
Journeyman

Re: Mulitple issues

Private  message sent

Sprint Social Care

Re: Mulitple issues

Hello southtownguy1.

We understand where you are coming from. We know the importance of having a working device at all times. Let's continue working on a solution on your other thread.

 

 


Juan
Sprint Social Care
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