HI! FYI I have contacted Sprint and have a case #, and they seem to want to help me. I figured I would see iif anyone else is having similar issues. I was at my local Sprint store, 07728, the other day and noticed that LTE was available on their phones, but not mine. I do frequent this area and was told LTE has been available for several months, though my phone does not receive LTE. Even after a hard re-set nothing has changed. I have had LTE in my hometown for at least 8 months, 08533, and the LTE signal is very infrequent, though my neighbors Sprint iPhone 5s gets a signal. According to the coverage maps and Sprint CSR my entire town is LTE, but I never get a signal. According to the store they said the first generation LTE phones specifically the LG and S3 have trouble getting an LTE signal. I think I should be entitled to have a working LTE phone without having to upgrade. Thanks in advance for any response.
Hickory lane and hazelnut lane.
I just upgraded to an HTC one M8 hk and the lte signal is not much better. I'll give it a week then I'm afraid I'll probably switch carriers.
Thanks for your help.