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My phone is unusable

Journeyman

My phone is unusable

2weeks after I got the phone I dropped it and the back and front are shattered I have not been able to use it so I went and got a different phone an I phone but the lg is still on my acct and I'm still paying for it. How do I get it off my acct. without paying a fee. I'm tired of paying for a phone I'm not even using and can't use.

1 REPLY 1
Master

Re: My phone is unusable







heidikkp, 



Did you have insurance on this phone? Did you get the phone under a contract or did you buy it at full retail price?  Is the line that you opened on the same account or another account with Sprint?



Dania

Social Care 




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