I have 2 LG Optimus G phones on my account and both myself and my partner have been having problems over the last week or so with the speakerphone being turned on by default when answering phone calls. I hadn't noticed a recent software update or anything that could be causing this and was wondering if anyone else has been having these issues and might know of a resolution.
Thank you for reporting this. I apologize for the service issues you are experiencing. Have you tried updating the data profile on the phone?
Sprint Social Care Team
Wow, i thought i was crazy. My Optimus G has been doing the same thing as well. Like you, no software update notifications were sent to my phone. Nor is this a LG feature.
I am experiencing the same problem. The Speaker automatically turns on when dialing a number. Additionally, it is random, it happens when you call an existing contact or a new contact, connected to charger or not, being close to the face (sensor enabled) or not. Any help is appreciated.
My husband and I both have the LG Optimus G, we also are BOTH experiencing the same problem with our phone calls automatically going to speakerphone. BOTH of our phones today have gone to speaker with a phone call and then preceded to FREEZE and we were unable to turn speakerphone off. Sprint is absolutely no help and no answers can be found for anyone on why this keeps happening.