cancel
Showing results for 
Search instead for 
Did you mean: 

Text message icon won't clear.

Highlighted
Journeyman

Text message icon won't clear.

The text message icon won't clear. I would go to to read and there would be nothing in my inbox. I've tried everything except formatting the phone. Any ideas how to fix this?

2 REPLIES 2
Highlighted

BrandonMarucci,

Thanks for the post, are you speaking of the number that shows up on the top right hand corner of the message icon? If so, have you tried deleting the text message? If that hasn't worked have you restarted your phone?

TheFifthLetter

Sprint Social Care

Highlighted
Journeyman

no its at the top left, i cleared it anf then it goes away, but then it shows i still have one unread message. I clicked on it and there is nothing there. And I restarted several times.

Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat