how long does it take to get a replacement phone? having touchscreen issues. they "ordered a replacement" on Saturday. this phone is less than 3 weeks old. shouldnt take this long to get a replacement. Asurion doent take this damn long and they overnight it
I too- called SPRINT today after going into my local store- SPRINT said that the LG OPTIMUS G'S are back ordered--At least mine is - pending in Kansas City. So I am NOT going to hold my breath.. Best of luck to you Kevdt67
You know, it is really difficult to be patient regarding a replacement LG OPTIMUS G because there are phones in the stores, new to sell-- Been waiting a week and struggling with my OLD BBerry---hopefully mine will come in soon- my 7 1/2 week old phone just "bit the dust"-- e ticket # 31x4xx94389651- If wait long enough maybe I'll get LG OPTIMUS G PRO
I am sorry you are upset as well. I do understand what you are saying.
Once again, it usually doesn't take this long. Customer are usually very help with our service and repair process.
Sprint Social Care Team
Hey there George- I never received your PM- also- tomorrow will be business day 10 (m-f) exactly 2 weeks from 2/20/2013 when I took my LG OPIMUS G in for repair to my local store. -- Still NO replacement- It's hard to believe you can this back ordered on this phone- I sincerely have buyers remorseand I'm stuck in contract.