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replacement

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Journeyman

replacement

how long does it take to get a replacement phone? having touchscreen issues. they "ordered a replacement" on Saturday. this phone is less than 3 weeks old. shouldnt take this long to get a replacement. Asurion doent take this damn long and they overnight it

27 REPLIES 27
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Journeyman

And i still haven't got my  replacement either. Hopefully here tomorrow it'll be in

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Journeyman

Seriously,- you should have your replacement as you were with in or there abouts in  your 14 day period-- I am  not holding my breath today, tomorrow-, or even this month-  just getting more and more disgusted with the carrier Sprint- 

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Journeyman

finally got my replacement today. thank god

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Denisee1953,

I do apologize if you never recieved it. I resent you the PM.

I look forward to speaking with you.

Thank you,

George M.

Sprint Social Care Team

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