As a temporary solution to the issues with the Gingerbread update, we are making available the ability to revert back to the
Froyo software (LS670ZVD). As issues are not being experienced by all customers, this is an optional update that is available
only as a manual download. The update can be applied by the customer or by your nearest Service & Repair center.
This update will erase all customer data. It is highly recommended that you backup your data prior to performing the update.
To backup only your contacts:
Export Contacts: Open Contacts > Press Menu > Import/Export > Export Contacts > Press OK at the pop-up
Import Contacts (after the software update): Open Contacts > Press Menu > Import/Export > Import Contacts > Import All vCard files
To revert to the Froyo Software:
- Fully charge the device
- Go to Menu > Settings > SD Card & Phone Storage to ensure an SD card is in the device
- Using your computer, go to the download page, select More Details, and follow the instructions provided
Message was edited by: dshoem01 - fixed broken links
Well, I finally got tired of the abuse my Gingerbread-based Optimus S was giving me, so I backed up my apps, went to the LG site for the revert zip file and followed the LG instructions. A short time later my phone was running the Froyo software. It took the rest of the evening to reload my apps, add shortcuts to the appropriate page and set up all the apps to work as I wanted.
So my original phone is mostly back, but...
I can't get the reverted phone to pair with my car using Bluetooth as it once did. With Bluetooth on and the phone discoverable, the phone displays the car ID, but tapping on that ID results in nothing. It appears as if the car cannot see the phone. I tried changing the name of the phone (in case the car was confused by the same phone name), but that did not help.
Has anyone on this post successfully paired their reverted phone to a Bluetooth device? Did that pairing require any special actions on your part? Any ideas about what else I can try?
To FoneUzr: I did the revert with phone help from Tony at customer service; it went reasonably well, although I didn't know to back up apps... I also lost my Bluetooth link, and had to re-link. It took two tries, but finally worked. I wish I could remember exactly what I did, I think I 'forced' the connection thru the settings on the phone. (just being discoverable didn't finish the connection) Good luck getting it paired.
Good news; the battery life is back to normal and I can charge with a car charger, and the SD card stays mounted.
The revert process seemed very complicated compared to how easy the Gingerbread update was inflicted on us.
Thanks, sandy. I too was finally able to pair my reverted phone to my car via Bluetooth. I tried several times unsuccessfully. Finally I shut the phone off and restarted it. Then when I tried to pair the phone, I used a different password (a number) than the one I had used before. That worked! Now I will still need to re-enter the voice commands in the car. But at least I can legally drive while talking.
I too am now getting much better battery life with the reverted phone. Frankly, I don't know whether this is due to the Froyo software or whether I have been more selective in reloading apps. I did not reload many apps that I really never used. But I can now get two days out of a charge. Before I was lucky to get 12 hours.
To others considering reverting, this process did not delete anything on my SD card. I had backed it up to my computer just in case, but the restore from the computer back to the SD card was not necessary. All the backed up apps were still on the SD card.
When the new Gingerbread is available for the Optimus I wonder how many brave souls will upgrade.
I've read your advice and the replies and will try to get a store to take me back to Froyo. I, too, have HATED my phone since this latest update. No battery life, no auto dictionary, and my hotspot now turns itself off after 5 minutes of no activity. Do you know how much time I have wasted this month turning it back on every time I want to send another email from my laptop? Thank you very much for your help here; I am crossing my fingers that it will work for me too! If so, you have brought another Sprint lover back from the edge of changing services. I hope you are giving Google a piece of your mind about spewing forth updates before the bugs are worked out! If there is a way we can contact them directly to express how much frustration this has caused users, LG and Sprint, let me know.
I thought it was just me . I'm on my third phone from sprint because it won't charge. I don't understand all this up date and why it would cause the charger not to work. It sure must be getting expensive to sprint. Glad I have insurance. Now how do it get my photos to SD card so I can put everything on new (probably used) phone
Can someone please tell me where I find the update.zip file? I can't find it anywhere!
"Open the folder to view files on your device and place "update.zip" from your desktop onto your SD card."
Deannasue12: You have to download it to your computer from Sprint's website. Look under the download section for Optimus S phones (in support). Then you need to connect your phone by USB cable to your computer and copy it to your SD card.
Of course, your phone may or may not connect by USB to your computer, because that is one of the things that Gingerbread screwed up!
Also, your phone may or may not be charged up enough, because Gingerbread screwed that up, too!
And many of us (including me) have found that even after the downgrade to Froyo, our phones still have problems.
Alternatively, you can go to the Sprint store and ask them to do the downgrade, but they will probably try to soak you for $35 and tell you that you should have purchased insurance on your phone to protect it the next time Sprint breaks it for you.
Thanks Ken - not to sound like an idiot but I did download the drivers and I still don't see update.zip as one of the options. Do I download the entire file from
LGALS670.zip (13.9MB) to my phone?
Thank you Ken! I'm gonna try it now. This new update sucks! Me, my husband, my daughter and three of my friends all have the same phone and we're all having issues since the last update. Fingers crossed this works
Is anyone else still having battery life problems after reverting to Froyo? I am.
I thought everything was working well, and managed to get my bluetooth linked again, but now I am AGAIN having shortened battery life. Oddly enough, the battery life fell off the cliff again after I swapped batteries with my daughter's 'unreverted/gingerbread/moderate list of problems' Optimus S.
I will try swapping batteries back, and reverting her phone. Any other suggestions? Any ideas why the gingerbread update makes a battery go rogue?