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TROBBLE SHOOTING

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Journeyman

TROBBLE SHOOTING

I CAN'T DOWNLOAD VIDEOS FROM MY PHONE TO FACEBOOK ,PICTURES I CAN DO OK, I CAN'T SEND VIDEOS TO MY EMAIL ,IT SAY  MESSAGE SIZE LIMIT REACH WHAT DOES THAT MEAN, CAN YOU ELP ,  I HAVE A LG OPTIMIST PHONE ,  THANKS

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1 REPLY 1
Sprint Product Ambassador

Re: TROBBLE SHOOTING

Sending videos to Facebook over email requires very small videos of very short duration.

To make this work, set the resolution down to 160x120px in the video camera, then keep the video under 20 to 30 seconds long.  Anything bigger and you will get an error.

Other options I've used include:

  • Uploading the longer or larger videos to YouTube from the phone (works for videos up to 10 minutes) then linking the video from YouTube to Facebook.
  • Copying the video to my laptop then uploading it from my laptop to Facebook.

Thanks!

Will

Product Ambassador, long time Sprint employee
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