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Why Would Sprint Send Out An Update That Screws Up The Phone!!!

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Journeyman

Why Would Sprint Send Out An Update That Screws Up The Phone!!!

I have an LG Optimus.  Sprint sent out an OS update that screwed up my phone.  It was working just fine before this.  When I called sprint, the attitude was "we sent out an update, it screwed up your phone, take it to a sprint store, deal with it."  Unreal...  don't you guys test this stuff???  Is it too much to ask for an apology for the inconvenience???  Nice customer service.

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Master

Why Would Sprint Send Out An Update That Screws Up The Phone!!!

I apologize and am myself wondering where the testing is being done and how they could have all the issues that were caused and none of them appeared during testing.  That would be very odd.  Here is the thread with fixes, some of them don't require a store visit. You didn't mention which issues you are having and if you have others post them to this thread. http://community.sprint.com/baw/thread/76857

Larry ~ OKIESTRO

Journeyman

Why Would Sprint Send Out An Update That Screws Up The Phone!!!

I actually had a conversaiton with someone at LG yesterday about this.

They admitted that they do NOT test ANY phone OS updates on their hardware.

Any company that would do this with one product will do it with others.

Do not buy any LG products.

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