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Busy signal when calling voicemail

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Journeyman

Busy signal when calling voicemail

A couple days ago I tried calling my voicemail and got a busy signal.  At first I wasn't concerned, I thought maybe it was a little glitch but after a couple days I knew there was something wrong with it.  When someone calls me it rings endlessly, the voicemail doesn't pick up. Also it says that the call cannot be completed. Has this happened to anyone?  If so, how did you get it resolved?  I called Sprint Customer Service and talked with a very nice and helpful girl but we didn't have any luck getting it to work.  She said she would put in a case and have a technician call me, so hopefully they can figure out what is wrong.  I'm just wondering if there is anything I can do myself, but I doubt it..I probably need someone who knows what their doing and can access my account.  Any advice would be greatly appreciated!

13 REPLIES 13
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Sprint Employee


Hello Dingledick

Thanks for reaching back. How is the App working?

Juan

Sprint Social Care


Juan
Sprint Social Care
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Journeyman

It works great!

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