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Not receiving picture mail on my LG Rumor Reflex why?

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Wizard

Re: Not receiving picture mail on my LG Rumor Reflex why?

theBigCat,

Thanks for posting. I understand you're also experiencing an issues receiving MMS. Usually when this issue happens everywhere, it's often related to a device issue. You mentioned you were going to a Sprint S&R center to have this issue checked out. Mind sharing with us the outcome of your store visit?

Thank You,

DePaul W.

Sprint Social Care Team

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Journeyman

Re: Not receiving picture mail on my LG Rumor Reflex why?

I've tried doing these steps and it still doesn't work, I was going to head to the sprint store sometime today, to see if they could fix the issue.

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Wizard

Re: Not receiving picture mail on my LG Rumor Reflex why?

Halliemae,

Thanks for replying. Please keep us posted on the outcome of your store visit. Also, visit www.sprint.com/storelocator to find a S&R center nearby. You can also conveniently set an appointment so our technicians are anticipating your arrival. 

Thank You,

DePaul W.

Sprint Social Care Team

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Journeyman

Re: Not receiving picture mail on my LG Rumor Reflex why?

I'll just go today, and I'll tell you how it goes

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Wizard

Re: Not receiving picture mail on my LG Rumor Reflex why?

Halliemae,

Thanks for replying. I simply wanted to follow up with you and see what was the outcome of your store visit. My fingers are crossed that our technicians were able to resolve the issue. I am anxious to find out the outcome.  I'm standing by awaiting your reply.

Thank You,

DePaul W.

Sprint Social Care Team

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Journeyman

Re: Not receiving picture mail on my LG Rumor Reflex why?

Sorry I'm a busy teen & I didn't get a chance to run by the sprint store, I'll tell you when I do.

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Wizard

Re: Not receiving picture mail on my LG Rumor Reflex why?

Halliemae,

I totally understand. When you a free moment, visit www.sprint.com/storelocator to locate a store nearby & set up an appointment. This ensure that a technician is there and  anticipating your arrival.

Best Regards,

DePaul W.

Sprint Social Care Team

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Journeyman

Re: Not receiving picture mail on my LG Rumor Reflex why?

I'm also having the same problems with mine, only difference is I don't know how old mine is. I'm sorry I could not help:/

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