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Poor service near Earlville, IL 60518

Journeyman

Poor service near Earlville, IL 60518

I had Nextel Phones that were just used for phone calls for 5 Years and had great service in my area " 5 Bars "  We had to switch to the new Sprint Service because of NEXTEL being shut down. We upgraded to Data and Messaging as well as Phone but now only see a flat line and no bars on the phones and are having a tough time getting service when we need it. Is anyone else encountering this kid of service in you area when switching over ?

4 REPLIES 4

Re: Poor service near Earlville, IL 60518

BOOLENERTZ,

I'm sorry to hear that you're experiencing service issues, I understand how frustrating this must be. I would like to the opportunity to look at the tower that's delivering your wireless service; please provide me with the nearest intersection to your location.

TheFifthLetter

Sprint Social Care

Journeyman

Re: Poor service near Earlville, IL 60518

Nearest intersection is North Street & 2nd Street in Earlville, IL    Earlville is located off Route 34 in Lasalle County.

Re: Poor service near Earlville, IL 60518

BOOLENERTZ,

Thank you for the information, I'm having difficulties pulling up our coverage map with the cross streets you listed. I would like to get an accurate address to see what's going on, please send me a private message. I will need your cell phone number along with any security information needed to access the account.

TheFifthLetter

Sprint Social Care

Journeyman

Re: Poor service near Earlville, IL 60518

Please try Ottawa Street "aka" Main Street and Route 34 in Lasalle County, Illinois.

Thanks.

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