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Rumor Reflex freezes

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Journeyman

Rumor Reflex freezes

On occcasion my Rumor Reflex freezes at the home screen and no matter what button I press it doesn't do anything. I have to shut the phone off completely and restart for it to work. Anyone else have this problem?

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6 REPLIES 6
Journeyman

Re: Rumor Reflex freezes

Having the same problem

Journeyman

Re: Rumor Reflex freezes

I have that problem, but it "unfreezes" if I slide it open and close it.

Master

Re: Rumor Reflex freezes

RUMOURLG & bbpa,

Sorry for the delay in response.

Strange, when did this start happening?

Thank you,

George M.
Sprint Social Care Team

Journeyman

Re: Rumor Reflex freezes

on March 9th, went to turn phone off and turned it back on sand it froze up. Wont go past the Rumor Reflex bubble.

Master

Re: Rumor Reflex freezes

RANCHERITA,

I'm sorry to hear about the problems you're having with your phone. Have you taken it to a Sprint service and repair store to have a technician check it out? You can find one in your area at Sprint.com/storelocator.

Thank you,

Lorrie

Sprint Social Care

Journeyman

Re: Rumor Reflex freezes

My rumor reflex s did the exact same thing about the same day as yours. Weird?? I have had this phone less then a year so Cant get another new phone without paying for it.  The sprint store says if i dont have insurance they wont look at it.  The nearest sprint store that works on them is a 5o minute drive. Worthless phone!    I no longer have access to contacts or pictures as it deleted all my picutres in the constant rebooting.  I even took the battery out thinking maybe it was causing the problems an i plugged it in with the cord an still rebooted every 10 seconds. Wouldnt get past the rumor screen.  Definately problems with this phone as I found a thread in 2011 with the same complaints.

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