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Why am I receiving texts late?

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Journeyman

Why am I receiving texts late?

It just started today, but my phone is receiving texts 4 hours late, or later. I was wondering if anyone has any idea as to why? I was wondering maybe if the cell towers in my area are down? My location is 66801.

48 REPLIES 48
Journeyman

Re: Why am I receiving texts late?

People come in pretty often with a Rumor Reflex. Its a very common issue with the device. Try power cycling the phone once a day. It usually keeps the issue away. Its some odd software glitch.

Journeyman

Re: Why am I receiving texts late?

Explain power cycling?

Journeyman

Re: Why am I receiving texts late?

Power cycling, power the phone off then back on.

Journeyman

Re: Why am I receiving texts late?

Done that, multiple times, my phone still is being weird.

Journeyman

Re: Why am I receiving texts late?

Like I mentioned. Its going to be a reoccurring issue with that phone. All the LG rumors do it.

Journeyman

Re: Why am I receiving texts late?

Thank goodness, I'm getting a new phone in April.

Master

Re: Why am I receiving texts late?







Halliemae,

   Thanks for reaching out. That would be extremely frustrating. I'd like to take a closer look into this. Please send your 2 closest cross streets. This will allow me to view the network and its performance in your area.



Regards,
Duane
Sprint Social Care




Journeyman

Re: Why am I receiving texts late?

Duane, I looked at the nearest cell towers and it's telling me that the sprint coverage is fine here. I think it's just my phone.

Master

Re: Why am I receiving texts late?







Halliemae,

   Thanks for getting back with me. Have you had a chance to have one of our experts at a service and repair center look at it. Find one near you at www.sprint.com/storelocator



Regards,
Duane
Sprint Social Care

  




Journeyman

Re: Why am I receiving texts late?

As was stated by another poster here, this is not an unknown problem with the Rumor Reflex.  It occurs whenever it occurs.  I am no longer surprised by texts appearing a day or more later than when they were sent.  And then I get texts that appear to arrive shortly after being sent.  No rhyme, no reason.

I actually had the opportunity to speak to an LG rep over at a Verizon store this past summer.  I gave him the 411 on what I was experiencing and what I saw being reported here.  Clueless pretty much sums up his response.

Journeyman

Re: Why am I receiving texts late?

I got a message the other day that said they were gonna be fixing somethings with sprint.

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