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Lg update problems

Journeyman

Lg update problems

I updated my Viper last night. Looks pretty cool but I'm having a problem. When I pull down the notification screen (is that what it's called? from the top bar when you have text messages, emails, voicemails) it gets stuck. I can't do anything, can't push it back up, can't check whatever notification I received. I have to wait for the screen to go black, I've tried to hit the top button to make it go black but when I hit the button again it goes back to the stuck notification screen. Has anyone else had this problem and how do I fix it? Thanks!

4 REPLIES 4
Wizard

Re: Lg update problems

Drea5141,

Let me assist you with this. Give me a sec, I will look into it.

Wizard

Re: Lg update problems

Drea5141,

I have a few clarifying questions I need to ask.  First, does the device have a screen protector on it?  Example " clear film put on the screen to protect from scratches" Second, Is the device freezing just when you do the pull down or does it freeze elsewhere?

Journeyman

Re: Lg update problems

Hello Cap't,

Yes I do have a screen protector and it doesn't seem to lock up anywhere else. I downloaded an app this morning and I removed that app and now it seems ok. It's not locking up. So I'm not sure what happened, but all is well now.

Thanks!!

Wizard

Re: Lg update problems

Drea5141,

I'm glad everything seemed to work out.  Sometimes you have to be careful with some third party apps. But I am glad to hear your issue worked itself out.  

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