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Sprint ID not downloading

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Journeyman

Sprint ID not downloading

ive had the lg viper for about 5 days, suddently now i cant download id packs even tho i was able to before. can i get some help?

1 REPLY 1
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Master

Sorry for the inconvenience. Can you log into web using Sprint Network. If yes, I would suggest you to powercycle your phone and update profile and then download Sprint ID. Also make sure that you turn off wifi from y our device. What is the error message that you're getting from the home screen when you try to download Sprint ID?

Abe

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