Jyst got my Viper two days ago. Set it up to use my home wifi network for increased speed. First day it worked just fine, when I was home it used the wifi when I left it used 3g. However, now it shows both the wifi icon and the 3g icon, the wifi icon shows no signal (not green) the 3g icon is green. When I try to use data the 3g icon shows usage. To use wifi I have to turn off the data network, then it uses the wifi connect but still shlws no signal. If I restart the phone the wifi icon turns green and stays that way until I turn on the data network. Then both icons are back with wifi showing no connection. I have oulled the battery, uninstalled apps I added, tried everything except a data reset (which I would like to avoid). Does anyone know how to fix this? A tech maybe?
Try checking your phone's wifi settings first:
My suspcion is that you need to reconnect to your home network. To do so:
Good luck. Hope it works out.
Sounds like a router issue, as if the router is recognizing your device and connecting, but the DHCP server isnt properly reserving an IP address for the phone. Similar to when you connect to a wifi network on a pc and you get the " Local Only " Error. Personally my home router is a bit defective when it comes to DHCP/DNS, therefore I have to use static IP, which fixes this issue totally, and might help you as well. Under Wifi Settings on the phone, go to advanced, check the box for use static ip. NOW (depending on your brand of router...the router gateway is either 192.168.0.1 or 192.168.1.0 (more commonly 192.168.0.1). Therefore choose an IP between 001-255 (but stay low), ie 192.168.0.109 (make sure its not an IP being used by other devices on your network. Then for gateway you put 192.168.0.1 . Netmask should automatically show up as 255.255.255.0 which is correct, and then under DNS server, put same as gateway: 192.168.0.1 (Only DNS 1 must be filled out, not DNS 2). Hope this helps...