I'm with you.. When i had to return my 2nd note 7 back. i asked for my note 5 back from sprint which i had to turn in for the note 7. they told me note 5 are not made or sold anymore (BY MULTIPLE SPRINT AGENTS in store and over the phone). so i was stuck with choosing the v20. had the note 7 never been released i would never have upgraded. Then i find out sprint selling the note 5 for almost the same price as it was when it first came out. They wouldnt let me exchange the v20 for the note 5 even though these were special circumstances. so im stuck paying $800 dollars on a phone i didnt want to begin with, while sprint sells the phone they told me, i cant have back. I refused to use any app that uploads ALL my personal pictures into a cloud. So yea i have a fancy camera, but it does me no good with no stock gallery app. and even if i try to sell the phone to someone that doesnt mind cloud storage i wont even get HALF of what im paying for it.