I have been waiting for a Domestic Sim Unlock of my LG G5.
Customer service confirmed I meet all conditions to have the device unlocked.
Customer service told me 48 hours and to keep the phone turned on and connected to wifi with Sprint Sim for over the air update. After 2 days of doing this followed up today and now telling me 3-5 days with no exact update. It has been really frustrating.
I had a international sim unlock done by Sprint when traveling and it took less than an hour by Sprint.
Why does it take 5 day of continuously leaving a phone on for them to do the phone turned on for them to unlock sim when other carriers can do their phone instantly.