Good morning @johnw714. You've come to the right place. The only time an MSL code is given is if the phone was released before February 2015. Your phone was released 4/23/2016; if the phone qualifies for unlock, I can submit a ticket to have the unlock signal sent. Here's some tips on how to set the phone up to ensure a successful unlock SOLUTION: Sprint Hints for Successful Unlocks I need some additional info, I'm sending you a PM now.
Hi, Dear, I am overseas (Pakistan) and I got an android update. I updated my LG G5 phone to Nougat 7.0 lastest updates before that i was used my G5 on my country local network. Now my phone says invalid sim and appears to be locked. I am not first user of such devices and I am not know fisrt uses. My phone wifi is unlocked and but show Invalid Sim show to me. Any help out there? I am try to hardrest my devices I have two devices of same model LG LS992 (G5). Both are in same state. I shall be very grate full to you .
Hi PT917. Please send us a private message with the IMEI of each phone, and we should be able to assist.
Oh no! Sounds like the phone wasn't properly unlocked in the first place. I will send you a private message so I can get some information.