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LG G5 Invalid SIM

Journeyman

Re: LG G5 Invalid SIM

im having the same issue i called sprint last night and the lady gave me the msl code 022588 and said the phone was unlocked but still unable to switch to metro pcs i called sprint back today and was greeted by the rudest lady when i asked for a manager i never got one when i asked for her name and id she refused to give it to me can anyone help
Wizard

Re: LG G5 Invalid SIM

Good morning @johnw714. You've come to the right place. The only time an MSL code is given is if the phone was released before February 2015. Your phone was released 4/23/2016; if the phone qualifies for unlock, I can submit a ticket to have the unlock signal sent. Here's some tips on how to set the phone up to ensure a successful unlock SOLUTION: Sprint Hints for Successful Unlocks I need some additional info, I'm sending you a PM now. 

 


QueenK Social Care 

Be Original, Not a Copy. 
Your opinion matters! So feel free to show someand accept the solution once the issue is fixed!
Journeyman

Re: LG G5 Invalid SIM


Hi, Dear, I am overseas (Pakistan) and I got an android update. I updated my LG G5 phone to Nougat 7.0 lastest updates before that i was used my G5 on my country local network. Now my phone says invalid sim and appears to be locked. I am not first user of such devices and I am not know fisrt uses. My phone wifi is unlocked and but show Invalid Sim show to me. Any help out there? I am try to hardrest my devices I have two devices of same model LG  LS992 (G5). Both are in same state. I shall be very grate full to you .
Sprint Social Care S.M.A.R.T. Agent

Re: LG G5 Invalid SIM

Hi PT917.  Please send us a private message with the IMEI of each phone, and we should be able to assist. 

____________________________________________________________________________
Tacos and Hot Dogs are Sandwiches. We're likely not going to agree on this, but trust I'll work hard to get you an acceptable solution to your issue.
Journeyman

Re: LG G5 Invalid SIM

Thank Yours kindly quick reply I will send you PM with 1 hours

 

Journeyman

Re: LG G5 Invalid SIM

Dear please checked yours PM.

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